Shipping & Return

PRODUCTION AND STANDARD DELIVERY TIMES

Flamboyantofficial items are made-to-order, which means they are produced AFTER an order is placed. This is for personalization purposes and to give our customer a wide range of designs to choose from.

Please note that Delivery Time = Process time + Shipping Time.

We have our fulfillment centers located both in the UK and overseas to keep the best pricing for customers. Therefore, processing and shipping time vary among product types. Please refer to the Shipping Section in the product page, or the following table for more details:

 Product TypeProduction Time
(Business days)		Shipping Time
(Business days)

All-over-print Apparels
(including All-over-print Hoodie, T-shirt,
Shorts, Joggers, etc.)

2 – 87 – 15

Basic Graphic Apparel
(including Direct-to-garment T-shirt, Hoodie, Sweatshirt and Hoodie)

2 – 55 – 10

Hats

2 – 55 – 10

Footwear

6 – 87 – 15

Home Decor

3 – 85 – 10

Mug

2 – 55 – 10

⚠ Note: 

  • Right after your order finishes processing and is sent out, you will receive a shipping notification email with a tracking code so you can follow your package.
  • For personalized products, kindly allow us an extra  2 – 3 business days excluding processing time to work on the design.
  • Please note that APO addresses can take up to 45 days for delivery.
  • Should you want to get an exact expected delivery time of the items you are to purchase, or have difficulties tracking your package, please contact our Customer Service Department via email at info@ flamboyantofficial.com or leave us a message here. Our agents will kindly help you out.  

Shipping Charges

Shipping charges may vary depending on the shipping address. Final shipping charge will be displayed on the checkout page.

RETURNS, REPLACEMENTS & REFUNDS

At Flamboyantofficial, we stand behind the quality of our products and want you to be completely satisfied with your purchase. At this time, we DO NOT offer exchanges. However, we are always working on new solutions to offer our customers. 

*** Flamboyantofficial will send you A REPLACEMENT or FULL REFUND if there are issues with your purchase, caused from our end. However, you must first send the original, unworn merchandise back to the provided shipping address (tracking must be included).  We will treat this loss as our responsibility for our neglect and your unsatisfactory shopping experience. 

PLEASE ALSO NOTE ***** Any order sent back to our office WITHOUT prior approval WILL NOT be received by us and no refund/exchange will be provided. *****

  • Late delivery or missing order: We would gladly resend or issue a full refund if you do not receive the items purchased after 40 days of placing your order. 
  • Damaged or defective items: We would offer a replacement. You can submit your order’s shipping label and a photo proof within 10 days of delivery shown by the tracking record.

Please note that we do not comply with requests for refunds or replacements for such errors as incorrect selection of sizes, designs, colors, or wrong shipping address given, etc. Additionally, if you have a problems with sizes, designs, colors or deliveries, kindly reach out to our Customer Service Department for personal assistance. 

CANCELLATION & MODIFICATION

If you wish to cancel or make a correction or modification to your order, please contact our Customer Service Department within 24 hours of placing your order. Once the order is sent to the fulfillment centers, cancellation is no longer accepted. 

*** Click here to send us a quick message to cancel or modify your order. 

LATE OR MISSING REFUNDS 

If you have yet to receive a refund, first check your bank account again, then contact your payment institution. It may take some time before your refund is officially posted.